Frequently asked questions about RAM

Yes. Our system allows drivers to flag personal journeys so that business and private mileage are recorded separately. This is particularly useful for HMRC mileage reporting and company car tax purposes.

Vehicle tracking monitors cars, vans, trucks and other powered vehicles with features like driver behavior monitoring and journey history. Asset tracking monitors unpowered equipment like trailers, tools and machinery.  

Both use GPS technology, but asset trackers typically have longer battery life and weatherproof casings for outdoor equipment. 

It depends on what you need to monitor. If you're managing multiple vehicles and drivers, fleet tracking gives you centralised control and performance comparisons.  

For specific vehicle types like EVs or trucks, our specialist solutions offer targeted features. If you're tracking equipment across sites, asset tracking is the right choice. 

Yes. The RAM Tracking platform works across all vehicle types and assets. You can monitor vans, trucks, trailers, plant equipment and tools together in one dashboard, making it simple to manage your entire operation. 

Tracking cuts costs in multiple ways. You'll reduce fuel consumption through better route planning, lower insurance premiums with proof of vehicle security, decrease overtime with accurate timesheet data, and avoid replacement costs by protecting assets from theft.  

See how much you can save

Yes. Our vehicle tracking app for iOS and Android lets you monitor your fleet from anywhere. View live locations, check journey history, receive instant alerts and access reports directly from your mobile device. 

We offer two installation methods. Self-install plug and play devices take under 10 minutes and plug straight into your vehicle's OBD port. For permanent installation, our engineers fit hardwired trackers that are hidden from view and tamper resistant. Choose based on your fleet size and security needs. 

Van tracking is a GPS-based system that monitors vehicle location and movement in real-time.  

It provides data on speed, distance travelled, and driving behavior through a device installed in the vehicle that transmits information to a management dashboard. 

Explore our ultimate guide to van trackers for more information.

Van tracking provides numerous benefits, including increased efficiency, better customer service, reduced fuel costs, and improved safety.  

It helps businesses manage their fleet effectively by optimizing routes, improving schedules, and identifying inefficiencies. 

With its advanced features and accessible interface, RAM Tracking offers the best van tracking system for small businesses.

Modern van tracking systems can pinpoint a vehicle's location within a few meters. Accuracy can change based on GPS signal quality, device type, and possible obstructions. However, most systems offer reliable and consistent tracking.

The cost varies depending on the system and features you choose. Options range from monthly subscriptions to pay-as-you-go plans. When considering cost, evaluate the potential return on investment through fuel savings, increased productivity, and reduced administrative time. 

Discover the costs for van tracking through our handy guide.

The system automatically separates business and private mileage. Set private hours for each driver and journeys during those times tag as personal use. All records store with GPS proof if needed.

Van tracking systems connect either directly to the engine or through the vehicle's power supply. Some systems may require specific hardware depending on your van's make and model. Our team can help determine the best solution for your specific vehicles.

Any equipment, tools, trailers or machinery can be tracked. Our GPS devices work on generators, compressors, cable drums, tool boxes, plant equipment and more. If it's valuable and moves between locations, we can track it.

Our asset trackers have up to 1 year standby time and support wireless charging for easy maintenance. The devices are totally waterproof (IP67 rated) and simple to install, making them ideal for outdoor equipment and harsh environments.

Yes. You can configure custom alerts for movement outside hours, leaving geofenced areas, low battery warnings, service due dates and more.

Our tracking updates every minute or every turn, giving you real-time visibility of asset movements. This frequent update rate ensures you always have current location data when you need it.

You'll receive an immediate tamper alert if a tracker is removed or damaged. We also offer concealed mounting options to make devices less visible and harder to remove.

A fleet tracking device monitors your vehicles in real-time using GPS technology. View all your vehicles through our web platform or vehicle tracking app for instant visibility into location, status, and performance.

Fleet management tracking reduces fuel costs by up to $531 per vehicle per month and improves efficiency. Our GPS tracking system for fleet operations provides real-time vehicle data for better logistics management and faster customer response times.

Asset tracking appears in the same RAM Tracking platform as your vehicles. View everything in one place, run combined reports and manage your entire operation from a single dashboard

Yes. Our fleet GPS tracking devices handle fleets of any size, from 5 to 500+ vehicles, and we also offer van trackers. 

Monitor all vehicles simultaneously through a single dashboard with fleet vehicle tracking. You can check the location and status of all of your tracked vehicles in real-time.

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Absolutely. Our fleet tracking management system offers customisable alerts, reports, geofencing, and driver monitoring. Choose features that match your specific business needs and industry requirements.

Our fleet GPS tracking devices are highly accurate, typically within 3-5 meters. The system uses multiple satellites for precise positioning, with accuracy depending on GPS signal quality and location.

Fleet vehicle tracking is affordable and pays for itself quickly. Most businesses see ROI within 3-6 months through fuel savings, reduced insurance costs, and improved productivity with tracking and fleet management.

No special equipment is needed. We install a small GPS device that connects to your truck's power supply, or you can opt for a self-install battery top tracker.

The device is discreet and doesn't interfere with your vehicle's operation. Everything else is managed through our web platform and vehicle tracking app.

Our GPS tracking is accurate to within a few meters. The system updates vehicle locations every 1-2 minutes, so you always have current information.

You can track vans, trailers, plant equipment, and any other vehicles in your fleet. You'll see all vehicles on one simple dashboard; perfect if you operate a mixed commercial fleet.

Our truck tracking system works seamlessly with RAM's job management software. You can send drivers straight to nearby jobs and track progress in real-time. Customers will get automatic updates on delivery status.

This integration stops double data entry. You’ll have full visibility from job creation to completion.

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Yes, we offer a complete fleet management solution. Get vehicle tracking and job management together for everything you need to run your fleet efficiently.

EV tracking uses GPS and onboard sensors to monitor the location, speed, and status of every vehicle in real time. You can see where each EV is, whether it's moving or idle, and when it needs recharging.

Standard GPS covers location and driver behaviour. EV tracking adds charging status, energy consumption, and remaining range. That makes it easier to plan around charge levels and avoid vehicles running flat mid-job.

Mainly for cost control, driver safety, and sustainability. EV tracking cuts unnecessary mileage, flags poor driving habits that wear down batteries, and produces the emissions data needed to hit carbon targets.

EV tracking cuts costs by optimising routes to reduce charging frequency, alerting you to idle vehicles wasting energy. It can also be used to monitor driver behavior to reduce wear on expensive EV components.

Yes. The system tracks speeding, harsh braking, rapid acceleration, and idle time. Harsh driving degrades EV batteries faster than on conventional vehicles, so this data is especially useful for protecting your fleet and keeping costs down.

Pricing depends on fleet size, features, and contract length. Get in touch and we'll put together a quote for your specific requirements.

Company car tracking uses GPS to monitor the location, speed, and activity of your vehicles in real time. Unlike standard fleet tracking, it captures data specific to company car management. This includes automated mileage separation and driver behavior reports.

Businesses use GPS tracking for many reasons, including cost control, compliance, and visibility. Tracking for cars helps businesses reduce fuel spend, monitor how vehicles are being used, and identify driver behavior that's costing money or creating risk.

RAM Tracking automatically separates business and personal journeys, creating an accurate mileage record without manual input. If evidence of company car usage is requested, you have a complete, timestamped history ready to share; no manual logs required.

Yes. RAM Tracking works across cars, vans, trucks, and other vehicle types in one system. If you run a mixed fleet, company cars sit alongside your other vehicles in the same platform, with the same reporting, alerts, and visibility across all of them.

Pricing for car tracking varies depending on fleet size, the package you need, and contract length. Most businesses see a return on investment within months through fuel savings, reduced admin time, and lower running costs.

Trailer tracking uses dedicated GPS units fitted directly to each trailer. Unlike vehicle tracking, the tracker operates independently, so it continues monitoring location and movement even when the trailer is unhitched from a vehicle. Data is accessible via our web dashboard or vehicle tracking app in real time.

Yes. Trailer tracking sits within the same RAM platform as your vehicle tracking, so you can monitor trucks and trailers together from a single dashboard without needing separate systems or logins.

RAM's trailer trackers last up to 120 days on battery alone. When connected to the trailer's side lights or Suzie connection, the unit charges wirelessly, so battery life is maintained automatically during regular use.

Yes. Geofence alerts notify you immediately if a trailer moves outside a set area or at an unexpected time. If a trailer is stolen, you have real-time location data to share with the police, significantly improving the chances of recovery.

Pricing depends on the number of trailers and the contract length. Get in touch and we'll put together a quote based on your requirements.

Plant tracking uses GPS devices fitted to construction machinery; excavators, dumpers, forklifts, compactors, and other plant, to monitor their real-time location, usage, and movement. Data is accessible via RAM’s web dashboard or our vehicle tracking app, giving site managers and fleet operators full visibility of their machinery at all times.

Asset tracking is typically used for smaller, unpowered equipment like tools, generators, and cable drums. On the other hand, plant tracking is designed specifically for heavy construction machinery; powered vehicles that move between sites and need a hardwired, ruggedised device built to withstand demanding site conditions.

Yes. Geofence alerts notify you immediately if machinery moves outside a designated area or outside working hours. If plant is stolen, real-time GPS location data can be shared with the police to support a fast recovery.

Yes. RAM plant trackers have a built-in 1,800mAh backup battery that keeps the unit running even if the machine's main power is interrupted. The tracker is also hardwired behind vehicle panelling, leaving nothing visible to tamper with or remove.

Pricing depends on the number of machines, features required, and contract length. Get in touch and we'll put together a quote based on your specific requirements.

A grey fleet refers to employees using their own personal vehicles for business travel. Unlike company vehicles, these cars, vans, or motorcycles are owned and maintained by the employee, but the employer still has legal responsibilities when those vehicles are used for work purposes.

Employers have a duty of care for any employee driving for work; regardless of who owns the vehicle. This means verifying licences, confirming business insurance cover, and ensuring vehicles are roadworthy.

RAM Tracking automatically records every business journey with accurate distance, route, and timing data, giving you verified records ready to export for payroll or reporting.

No. RAM Tracking has a privacy switch that keeps personal journeys completely hidden from managers. Only business journeys are recorded and visible, so employees’ private driving stays private.

Yes. RAM Tracking supports both grey fleet and company vehicle management within the same platform. You can monitor employee-owned vehicles used for business alongside any company cars or vans you operate, with a single dashboard view across your entire fleet.

If you operate commercial vehicles requiring a CDL and cross state lines, you likely need an ELD. Exemptions exist for certain vehicle types and short haul operations. Contact us to review your specific situation.

The inspector asks your driver to display the ELD screen showing Hours of Service. Our system allows instant data transfer to the inspector's device. The entire process typically takes under 5 minutes.

Drivers can add annotations for context like "waiting at customer site." However, they cannot alter actual driving time or Hours of Service data. The system maintains a complete audit trail of any changes.

Drivers have 8 days to repair the device. During that time, they must keep paper logs. Our support team helps diagnose and resolve issues quickly to minimize downtime.

Yes. Our ELD solution complies with both FMCSA regulations and Canadian ELD requirements. One system covers both countries.

Most installations take 10 to 15 minutes per vehicle. The device plugs directly into your diagnostic port. No hardwiring or professional installation required.

Our app to track vehicle location is completely free. Download it from the Apple App Store or Google Play Store by searching "RAM Tracking" and then log in with your existing RAM Tracking account details.

No. The vehicle tracking app is included free with your RAM Tracking subscription. Download and use it at no additional cost on as many mobile devices as you need.

Vehicle locations update at least every 2 minutes in the app. You see near real time positions showing where vehicles are right now. Updates happen continuously while vehicles are moving.

The app requires internet connection to show live vehicle locations and current data. However, you can access previously loaded information while offline. Reports and historical data viewed earlier remain accessible.

Yes. All data transmits using encrypted secure connections and we comply with data protection regulations. Your fleet information is protected whether you're accessing it from the app or desktop platform.

Yes. Any RAM Tracking user can log into the fleet tracking app using their credentials. Set different permission levels so managers see everything while drivers only access their own vehicle data. We also provide free lifetime training to help you and your team use the app confidently.

Privacy switches don't affect tracking accuracy during business operations. When tracking is active, you get the same detailed GPS data, routes, and driver behavior information. Privacy mode simply stops location tracking whilst continuing to record mileage distance.

No. Privacy switches give drivers control over when they're monitored and overriding them without consent would breach privacy rights and employment regulations.

The system is designed to respect driver privacy whilst maintaining business visibility during work hours.

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The system creates clear separation between business and private mileage with timestamps showing when each journey type occurred. This provides the documentation expected when claiming business mileage as a tax-deductible expense.

Yes. You can configure alerts if private mileage exceeds agreed monthly limits, and you can restrict which hours privacy mode can be activated. This ensures fair vehicle usage whilst still respecting driver privacy.

The privacy button report shows when each driver activated and deactivated privacy mode, including date, time, and location where the switch was pressed. This creates an audit trail of business versus personal vehicle use.

The average RAM Tracking customer with 10 vehicles saves over £4,700 annually, depending on mileage and pricing package chosen.

John Mills Ltd saw a 15% reduction in fuel costs across 128 vehicles after joining RAM Tracking, both from tracking itself and the fuel discount card, so the savings can be significant.

No. The fuel card is available to all RAM Tracking customers regardless of how many vehicles you have in your fleet.

No, it is restricted to fuel purchases only. This makes admin simpler, as every transaction on your invoice is a fuel cost and nothing else.

There are no transaction fees, admin fees, or annual charges with our exclusive fuel card. You simply pay for the fuel, minus your discount.

You get one monthly invoice covering all card transactions, with 7-day credit terms. It is HMRC-compliant and includes a full transaction breakdown, which makes VAT reclaim straightforward.

Vehicle tracking focuses on GPS location data showing where vehicles are and where they've been. Telematics combines GPS tracking with additional information from your vehicle's systems like engine health, fuel use, and diagnostics.

Think of telematics as vehicle tracking plus vehicle data, giving you a more complete view of both location and vehicle performance.

A GPS tracker for vehicles offers multiple business advantages. You get improved fleet management through real time visibility, significant cost savings through fuel efficiency, and enhanced security against theft.

It also enables better customer service through accurate ETAs and simplifies compliance with HMRC mileage reporting and environmental regulations.

A GPS tracker for vehicle helps with tax reporting for business vs. personal mileage. Plus, it ensures you follow driving hours regulations.

Yes. Using GPS vehicle tracking reports, you can plan the most efficient routes, avoid overlap, and reduce fuel usage, saving your business money. On average, businesses save 15% on fuel savings through reduced idling and better route planning and see ROI within 3 to 6 months.

Yes, our vehicle tracking devices work for vans, equipment, tools and other valuable assets. This helps to prevent theft, simplifies inventory management, and allows you to quickly locate what you need when you need it.

Discover more information about asset tracking.

Yes. RAM Tracking offers a complete suite of fleet solutions including vehicle tracking, connected dash cams with AI driver monitoring, and job management software.

Our commercial SD dash cams mount securely to your vehicle's windscreen and connect to the vehicle's power supply. They automatically record video of the road ahead. This footage is then saved on an SD memory card for later review if needed.

With our standard 32GB SD card, you can store approximately 4-6 hours of HD footage. When the card reaches capacity, the system automatically begins overwriting the oldest footage. This ensures your camera records constantly without needing maintenance.

Yes! Many insurers offer discounts of up to 32% for vehicles with dash cams installed. The cameras reduce fraudulent claims, provide clear evidence in accidents, and encourage safer driving.

If your SD card becomes corrupted, it may need reformatting. We recommend regularly backing up important footage to prevent data loss. If the card is physically damaged, it will need to be replaced.

The choice depends on how quickly you need footage. SD dash cams record to a removable card that you collect manually after incidents. This keeps costs lower but means waiting until you can physically access vehicles. Connected systems upload footage automatically and alert you immediately but cost more monthly. Choose SD for budget-conscious fleets where evidence can wait. Choose connected if you need instant incident awareness.

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SD dash cams record to removable cards for manual retrieval at the lowest monthly cost. Connected dash cams upload footage automatically and send instant alerts. AI dash cams add intelligent behavior monitoring with in-cab warnings to prevent incidents proactively.

Yes. Start with SD cameras and move to connected systems as your needs grow. All RAM Live products work within the same platform for seamless transitions.

Yes. Trained engineers install cameras at your location with optimal positioning for all RAM Live systems.

SD dash cams have forward-facing cameras only. Connected and AI systems include both front and driver-facing cameras for complete incident coverage.

Choose SD for basic evidence at lower cost. Choose connected for instant alerts and remote access. Choose AI for proactive prevention of driver behaviour issues. The RAM team can help match a dash cam systems to your specific requirements.

A connected dash cam uploads video directly to online storage using a mobile data connection. This eliminates the need to physically collect SD cards from vehicles. Managers can watch footage on their computers or phones, get notified immediately when driving incidents happen, and even watch what's happening in vehicles right now through live streaming.

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The key difference is accessibility. SD card models keep everything stored in the vehicle until someone retrieves the card manually. Connected models send video over the mobile network so you can view it remotely. If you need evidence quickly for an insurance claim or want to know about an incident as it happens, connected systems deliver that. SD card models work better for basic recording needs where immediate access isn't critical.

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Yes, you can view several vehicle cameras at the same time. The platform lets you switch quickly between different vehicles or watch multiple video streams together on one screen. Useful for checking on various operations happening simultaneously across your business.

Any video already sent to online storage stays safe and accessible. Even if a camera gets destroyed in a severe crash or someone tries to tamper with it, you'll still have the footage that was uploaded before the damage occurred. This backup protection is one of the main advantages over cameras that only store locally.

Yes. Connected dash cams work in cars, vans, HGVs and commercial vehicles of all sizes. Van dash cams are particularly popular for delivery and trade businesses, whilst the same system works equally well in trucks, lorries and smaller fleet vehicles. Professional installation ensures cameras fit properly regardless of your vehicle type.

Fleet dash cams continuously record during journeys, creating a complete log of events. SD card models store around 4 hours of footage whilst connected systems store around 60 hours. Loop recording means older footage is overwritten unless saved as an event clip. You can download and archive important footage permanently.

Most drivers welcome dash cam protection once they understand the benefits. Footage shields them from false claims and provides proof when driving safely. Many businesses find initial concerns disappear when drivers see cameras defend them against unfair accusations. Clear communication about footage use builds trust.

Yes. Dash cams with GPS combine real time location data with video recording. View vehicle position on map and click through to see dash cam footage from that location. GPS coordinates tag every video frame so you can verify routes, confirm deliveries and see exactly what happened at specific locations.

Yes. Insurers recognise video evidence from fleet dash cams as valid proof in claim disputes. Connected cameras can submit footage within the golden hour for First Notification of Loss, which speeds up claim resolution. This often leads to faster settlements and may reduce premiums over time as your claims history improves.

Yes. Connected dash cams work in cars, vans, trucks, and commercial vehicles of all sizes. Van dash cams are particularly popular for delivery and trade businesses, whilst the same system works equally well in trucks, lorries and smaller fleet vehicles. Professional installation ensures cameras fit properly regardless of your vehicle type.

GPS tracking dash cams integrate with vehicle tracking and fleet management software in a unified platform. You don't need to juggle multiple systems to manage footage and live tracking. Everything appears in one dashboard with single sign on access.

RAM Assist is our suite of fleet management tools including the driver app, vehicle checks, maintenance tracking, fuel management, checkpoints, and more. To access all features, choose our ‘Plus’ package.

No, RAM Assist requires GPS tracking devices installed in your vehicles. The suite of tools works together through the tracking platform; from vehicle checks to fuel monitoring, everything syncs through your central dashboard.

Yes, drivers use their personal smartphones to access the RAM Assist app. The app is available for iOS and Android and uses minimal data.

For most businesses, you can be fully operational within 1-2 weeks. This includes GPS device installation, system setup, and team training.

The driver app and digital vehicle checks tend to be the most frequently used day-to-day. They eliminate paperwork immediately and provide instant visibility.

Fleet maintenance software helps businesses schedule, track, and record all maintenance activity across their vehicles. It replaces manual spreadsheets and paper-based systems with automated reminders, digital service records, and defect tracking, making it easier to keep your fleet roadworthy and compliant.

Fleet maintenance software can help with compliance. Keeping accurate, up-to-date maintenance records is a key part of demonstrating your duty of care if your fleet is ever inspected.

The system stores a full history of every service and repair, with document storage for certificates and inspection records, so everything is in one place if you need it.

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Yes. Defects reported by drivers during their daily checks are visible in the maintenance workflow immediately. This means issues are logged, tracked, and resolved without relying on drivers to report problems separately.

Yes, RAM Tracking's fleet maintenance system allows you to customize maintenance schedules to match the specific needs of your fleet. You can set up recurring maintenance tasks and define intervals based on factors such as mileage, engine hours, time, or specific events.

Yes, fleet maintenance software enables you to track expenses related to maintenance, repairs, parts, labor, and more. This helps you gain insights into the overall cost of maintaining your fleet and identify areas for cost-saving measures.

By enabling proactive maintenance scheduling, identifying potential issues early, and keeping accurate maintenance records, fleet maintenance software can help extend the operational life of your vehicles.

A fleet fuel management system helps businesses monitor, control, and reduce fuel consumption across their vehicles. It tracks spend per driver and vehicle, flags inefficiencies like excessive idling or harsh driving, and matches fuel purchases to actual journeys. This gives fleet managers the data to make informed decisions.

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By giving you accurate data, you can act on the specific issues costing you money rather than making broad changes and hoping for results. Most fleets find their biggest wins come from addressing idling habits and matching fuel purchases to actual journeys. Both of which are straightforward to identify once you have the right reporting in place.

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Yes. The system breaks down consumption by individual driver, so you can identify who is using the most fuel and whether that reflects their workload or points to behavior that needs addressing.

Fuel management sits within the fleet management software, while fleet tracking runs separately. Journey data from tracking can be used alongside fuel consumption figures to help identify where spend does not match actual mileage.

Vehicle checks should be done before the vehicle is used each day. This helps to catch safety or maintenance issues early and keep vehicles roadworthy.

The driver reports it immediately through the digital check, including a photo if needed. The vehicle should be taken off the road until it has been inspected and cleared as safe. Fleet managers receive an instant alert so they can act straight away.

You can automate reminders and record-keeping, but inspections must still be carried out manually. Only a person can detect many safety-critical issues.

Paper checks rely on forms being completed, filed, and stored correctly, which is easy to get wrong. Digital checks are timestamped, tied to a specific driver and vehicle, and stored automatically. There is nothing to lose and nothing to chase.

Yes. Digital check lists are configurable, so you can tailor them to suit different vehicle types across your fleet, whether that is vans, trucks, or specialist vehicles.

A proof of delivery system creates a verifiable record that a driver attended a location and completed a job. With GPS-based checkpoints, this record includes an accurate timestamp, location data, job notes, and photos, all tied to a specific driver and vehicle.

When a driver arrives at a job site, they check in through the fleet management software on their phone. The system logs their GPS location, records the time, and stores any notes or photos they add. The fleet manager receives an instant notification, and the record is saved automatically.

Yes. GPS-verified timestamps and photo evidence give you an objective record of what happened and when. If a customer claims a driver did not attend or a job was not completed, you can pull the checkpoint record immediately rather than relying on memory or manual logs.

Yes. Drivers can upload photos at the point of completion, whether that is to evidence work carried out, record site conditions, or capture a customer signature. Images are timestamped and stored alongside the checkpoint record.

Managers can see in real time which checkpoints have been completed, and which are outstanding. If a job has not been checked in by the expected time, that is immediately visible in the dashboard, without having to call the driver to find out.

Checkpoints sit within the fleet management software, while GPS vehicle tracking runs separately. Together they give you a more complete picture. Tracking shows the journey; checkpoints confirm what happened at each stop.

There is no single law that specifies exactly how often you must check, but UK legislation including the Health and Safety at Work Act 1974 and Road Traffic Act 1988 places a clear duty of care on employers to ensure their drivers are legally qualified. Regular checks are the most practical way to demonstrate you are meeting that responsibility.

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At a minimum, annually for all drivers. If a driver has a history of offences or accumulates points, more frequent checks, quarterly or every two months are advisable. Our system lets you set the frequency per driver so you can manage risk proportionately.

Each check shows the driver's current licence validity, all penalty points accrued over the last 4 to 11 years, endorsement details and expiry dates, licence categories and restrictions, and any active disqualification periods.

You should act immediately; this usually means suspending the driver from any driving duties until their licence situation is resolved. Allowing an unlicensed driver to continue driving could leave your business liable and may invalidate your insurance.

Yes. Checking a candidate's licence before they start is a sensible part of pre-employment screening. You will need the driver's consent to carry out a DVLA check.

Yes. All licence data is processed through a compliant cloud platform. You can view full check records and export compliance documentation at any time.

Individual van insurance covers a single vehicle under its own policy. Fleet insurance covers multiple vehicles under one policy, with a single renewal date and one insurer to deal with. It is generally more cost-effective and easier to manage for businesses running three or more vehicles.

This depends on the policy. Some fleet policies cover any driver authorized by the business, while others require named drivers to be listed. Any driver policies offer more flexibility but may attract higher premiums.

It can. Many insurers factor in telematics and GPS tracking when assessing risk. A tracked fleet with a clean claims history and evidence of driver monitoring is typically viewed as lower risk, which can translate into reduced premiums. Ask your insurer whether your tracking system is taken into account.

RAM does not currently offer fleet insurance directly. This page is intended as a general guide to help fleet operators understand their options. For insurance queries, we recommend speaking to a specialist commercial fleet insurance broker.

Fleet management software helps businesses monitor and control their vehicles using GPS fleet tracking and real-time data. It shows vehicle locations, tracks driver behavior, manages maintenance schedules, and provides automated reports.

It gives you full visibility over your fleet, helping you lower fuel costs, improve driver safety, reduce admin time, and ensure compliance with regulations. The system also helps you make better decisions using accurate, up-to-date reports.

You'll get an instant breakdown alert through our system. Drivers can report the issue via the app, including photos and their exact location, so you can act quickly and arrange assistance without delays.

We offer transparent monthly pricing per vehicle. Our 'Plus' package includes all fleet management features. Contact us today for a no-obligation quote.

Yes, our fleet management system works with cars, vans, trucks, and other commercial vehicles. Whether you manage a small team or a mixed fleet, we've got you covered.

Add your drivers to our licence check platform and we'll automatically monitor their licence status. You can schedule checks quarterly, bi-monthly or annually, and receive updates on points, endorsements, and licence validity.

A fleet management app gives drivers a mobile tool to handle daily tasks, vehicle checks, incident reporting, expense logging, and timesheets, without paperwork. Managers see everything in real time through the fleet management software, reducing admin and improving visibility across the team.

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You will receive login credentials after you’ve signed up with RAM Tracking. Once set up, you simply open the app and sign in using your access code and driver ID.

The fleet management app is ideal for businesses with mobile workforces; including trades, delivery, logistics, and field service companies. If your drivers are completing jobs away from the office, this app keeps everything connected.

No, the app requires mobile data or Wi-Fi to function. If your driver loses signal, data can be submitted once they reconnect.

They can download our fleet management app for free by searching for "RAM Assist" on the App Store or Google Play.

The app is free to download. Pricing for access depends on your business needs, the number of users, and the required features. Contact us to receive a tailored quote.

Every job creates a timestamped record showing when the team was assigned, when they arrived on site, how long they spent, and when the job was marked complete. You can generate SLA reports by building, contract period, or job type and share them directly with clients, with no manual data gathering required.

Yes. Jobs are assigned to subcontractors through the same platform as your own team. Attendance is recorded digitally, completion records are captured on the Klipboard job management mobile app, and everything feeds into the same reporting and audit trail. You get consistent, verifiable records regardless of who carried out the work.

You set up the maintenance schedule once per building by frequency, service type, and assigned team. Klipboard Job Management generates the jobs automatically ahead of each due date, notifies the relevant team, and records completion with photos and sign-off. Nothing needs to be manually triggered, and nothing slips through the gaps.

The Klipboard Job Management mobile app works offline. Teams complete service records, capture photos, and collect signatures without needing a mobile connection. Everything syncs automatically when they're back in range, so records are always accurate and complete.

Yes. Completion records, compliance reports, and service histories can be generated and shared directly from the Klipboard Job Management system. This reduces inbound queries from building managers and gives clients the visibility they expect as part of the contract.

Most FM businesses are operational within a week. Klipboard Job Management's templates cover common FM job types out of the box, and the platform's setup is straightforward for coordinators and field teams alike. Free onboarding support is included.

Yes. The scheduling dashboard shows all jobs in one view, reactive and planned, with live status for every engineer. You can assign an emergency callout to the nearest available engineer without losing track of what's already been booked that day.

Engineers complete F-Gas logs directly in the mobile app while on site. This captures refrigerant type, quantity handled, equipment details, and engineer sign-off in a format that meets F-Gas record-keeping requirements. All records are stored securely and can be retrieved for audits at any time.

Yes. You set up the maintenance schedule once per site, monthly, quarterly, biannual, or annual, and the Klipboard system generates the jobs automatically when each visit is due. The right engineer gets notified ahead of time, and you get a full record of every completed visit.

Yes. The Klipboard mobile app works offline and syncs automatically when the engineer is back in range. Engineers can fill in job sheets, capture photos, and collect signatures without needing a mobile signal.

When an engineer marks a job complete on their phone, an invoice is generated automatically from the job record, including all labour, parts, and additional work captured on site. That invoice goes out the same day, and if you're connected to Xero or QuickBooks, the data flows straight into your accounts without any manual input.

Yes. Klipboard Job Management allows you to generate and share service certificates and compliance reports directly from a completed job. Many HVAC businesses send these to facilities managers automatically on job completion as part of their contract delivery.

Klipboard is RAM's field service software platform. It's designed for businesses that manage work in the field; covering scheduling, digital job sheets, evidence capture, quoting, invoicing, and payment processing in one place.

Yes. The Klipboard mobile app works without an internet connection and syncs automatically when your team is back online, useful for sites with poor signal.

Yes. Klipboard integrates with QuickBooks, Xero, and other popular accounting platforms so job data flows straight into your accounts without manual data entry.

Yes. Klipboard works for businesses of all sizes. Even small teams benefit from the time saved on admin and the ability to invoice faster. Most teams are up and running quickly, with industry-specific templates removing the need to build forms from scratch.

Klipboard supports card payments on-site and through digital invoices via Stripe, Apple Pay, and Google Pay, so you can get paid the moment a job is complete.

Klipboard is available on three plans: Starter, Innovator, and Professional, priced per user per month. The right plan depends on the size of your team and the features you need. Get in touch for a quote tailored to your business.

A digital job sheet is an electronic form that replaces paper job cards and work orders. Field teams use smartphones or tablets to fill out job details, capture photos, collect customer signatures, and record work completion.

All information is stored securely in the cloud and instantly available to office staff for invoicing and record-keeping.

For a complete overview, read our beginner's guide to job sheet software.

Our form builder lets you create unlimited job sheet templates. Add specific fields, photo requirements, and signature collection points that match different service types. Many businesses create separate forms for installations, repairs, maintenance, and emergency calls.

Customers sign directly on the mobile device screen using their finger or a stylus. The digital signature is captured with full legal validity, including a timestamp and GPS location for additional verification.

Yes, we help migrate your current paper forms to digital versions, preserving all the fields and workflows your team already knows.

If you're not ready to implement a full job management system, you can download our free Excel job sheet template to start digitising your forms and see the benefits before making the switch.

Completed job sheets automatically generate invoices with all labour, parts, and service details included. Integration with accounting software like QuickBooks and Xero means job data flows directly to your billing system without manual data entry.

Yes, our job sheet software integrates seamlessly with fleet management systems and vehicle tracking solutions to provide complete field service visibility.

Combine job completion data with vehicle location, routes, and arrival times for comprehensive fleet operations management.

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An evidence check is a digital record of completed work, captured at the point of job completion. It typically includes photos taken by the engineer, a digital signature from the customer, a timestamp, and GPS location data.

Together these create a verifiable, tamper-proof record that the work was carried out to the agreed standard.

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Proof of delivery systems verify that a driver attended a location and delivered goods. Evidence checks go further, they document the quality and completion of the work itself, with photos, customer sign-off, and job notes. For field service businesses, evidence checks provide a more detailed record of what was actually done on site.

Yes. Digital signatures captured through our evidence checks software are legally valid. They include a timestamp and GPS location as additional verification, giving you a record that holds up in disputes and legal proceedings.

Yes. Engineers take photos directly through the app at any point during the job, before work begins, during, and on completion. Photos are timestamped and stored alongside the rest of the job record.

Immediately. As soon as an engineer submits a completed evidence check, it's available to office staff in the Klipboard dashboard. There's no waiting for paperwork to come back or data to be entered manually.

Yes. The app captures photos and signatures offline and syncs automatically when the engineer is back in range. This is useful for construction sites, underground locations, or areas with poor mobile signal.

Job scheduling software is a digital tool that lets managers plan, assign, and manage work for a field team from a central dashboard. Rather than relying on phone calls, spreadsheets, or whiteboards, everything is handled in one place.

Engineers receive job details directly on their phones and managers see real-time updates as work progresses.

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Job scheduling software focuses specifically on planning and assigning work, matching the right engineer to the right job at the right time.

Job management software covers the full lifecycle of a job, from scheduling through to digital job sheets, evidence capture, invoicing, and payment. Our platform includes both as part of the same solution.

Yes. The scheduling dashboard lets you filter engineers by skills, availability, and current location so you can always assign the most suitable person to each job. For businesses managing specialist trades, this is particularly useful for avoiding costly mismatches.

The calendar shows every engineer's schedule for the day or week, with their available time slots clearly visible. You drag a job into an empty slot to assign it, and the engineer is notified immediately on their phone. If plans change, you drag the job to a different slot or engineer and they’ll be updated straightaway.

Reassigning a job takes seconds. Find the job in the calendar, drag it to a different engineer or time slot, and the change is pushed to both engineers' phones instantly. This ensures there’s no confusion about what they should be working on.

Yes. Automated customer communications can be sent when a job is confirmed, when an engineer is on their way, and when a job is completed. This reduces inbound calls chasing for updates and gives customers a more professional experience.

Job scheduling is about planning and assigning work before it happens. Job tracking, sometimes called field service tracking, is about monitoring what's happening once the day is underway.

This lets you see where each engineer is, how far through their jobs they are, and whether anything needs attention. We offer both as part of our Klipboard Job Management software.

Yes. The job tracking dashboard includes a live map view showing the location of every engineer, updated in real time. You can filter the view to find specific engineers or jobs quickly, and send messages directly to an engineer's phone from their location pin.

Yes. Time on site is logged automatically from the moment an engineer arrives at a job. You can compare this against the original estimate to understand how long different job types actually take and use that information to improve future scheduling.

Yes. Engineers receive and manage their jobs through our job tracking app, which works on any smartphone. Job status updates, location data, and time on site are all captured through the app, and it continues to work offline, syncing automatically when the engineer is back in range.

Job tracking is one part of a broader set of tools designed to give field service businesses complete visibility.

Combine it with vehicle tracking and dash cams for a full picture of everything happening across your fleet and field team. You’ll see everything, from the moment a vehicle leaves the yard to the moment a job is signed off.

A job management app lets field workers receive, manage, and complete jobs from their smartphone. Rather than relying on paper forms and phone calls, everything from job details and digital job sheets to signatures and payments is handled through the app, with records syncing to the office in real time.

Yes. The Klipboard job management app is available on both iOS and Android and works on any modern smartphone or tablet.

Yes. The app works offline and syncs automatically when the field worker is back in range. This means field workers can capture job details, photos, and signatures in areas with poor or no mobile signal without any disruption to their workflow.

Yes. Managers have a live view of job status, field worker location, and job progress through the web portal. As field workers update their jobs through the app, the office sees those changes straight away.

Yes. Field workers can take payment on site via Stripe, Apple Pay, or Google Pay. This means jobs can be invoiced and paid before the field worker leaves the customer's premises.

The app works for any business with a field team. It's used across a wide range of industries including construction, electrical contracting, plumbing, HVAC, engineering, and facilities management.

If your team works in the field, the app can be configured to suit your workflows and job types.

These terms are often used interchangeably, but field service management covers the broader picture, people, vehicles, and resources in the field. Job management focuses on the lifecycle of individual jobs, from assignment through to billing.

At RAM, we cover both; job management software and our vehicle tracking solution for full fleet visibility.

Businesses using job tracking software often save 5 to 10 hours a week on admin. Field teams can complete 2 to 3 more jobs per day by cutting out paperwork and streamlining workflows.

Yes. Klipboard is designed to be simple for both office staff and field workers. The system has a clean, straightforward layout that most people can learn quickly.

Klipboard connects with popular accounting software like QuickBooks and Xero. Information flows automatically from jobs to your accounts without having to type it in twice.

Yes. Field workers can see all their job details, get directions to sites, take photos of completed work, collect customer signatures, and update job status, all from their phones. Even without an internet connection, the app still works and updates when back online.

Construction fleet tracking shows live vehicle locations and realistic arrival times, allowing site managers to plan labor and unloading properly. If a delivery is heading to the wrong site, you can redirect it before materials are unloaded incorrectly.

Yes. Trackers can be fitted to dumpers, excavators, mixers, generators and other mobile plant. You can see where assets are located, how often they are moved, and receive alerts if equipment moves outside working hours.

Klipboard captures when subcontractors arrive and leave the site, hours worked, and sign-off on completed work. This supports reporting and helps resolve disputes over hours worked or work completed.

Larger clients expect accurate reporting, site attendance records, and audit trails. Digital fleet management for construction demonstrates operational control and professionalism during tenders and audits.

RAM Assist provides digital vehicle checks and automated maintenance records. Everything is stored securely for inspections.

No. If they can use a smartphone, they can use our software. Most engineers are capturing job details and photos within a day of starting. The tracking happens automatically; they don't need to do anything.

The Klipboard job management app works offline. Engineers capture all the job details, photos and signatures without signal. Everything syncs back to the office once they're in range again. Vehicle tracking continues working and catches up when the signal returns.

Yes. You get timestamped GPS data showing when engineers arrived and left. This data is accepted by facilities managers and can be pulled instantly for contract reviews or disputed invoices.

Set up recurring maintenance visits once in the RAM job management software, and it generates jobs automatically for each site on the right dates. Combined with vehicle tracking, you can see which engineer is closest to sites due for service and dispatch efficiently.

You can get alerts for out-of-hours movement, entering or leaving specific areas (like your depot), speeding, harsh braking, or idling. Critical for protecting the high-value diagnostic equipment that engineering vans carry.

Our system generates the detailed vehicle movement records you need to demonstrate effective fleet management. You can show exactly where vehicles have been, prove maintenance schedules are being followed, and provide evidence of duty of care.

You can produce maintenance reports showing service schedules, travel reports with complete journey histories, and business reports tracking driver working hours. These are the types of records traffic examiners look for during compliance investigations.

When traffic examiners investigate incidents or driver conduct, you can provide timestamped video evidence showing exactly what occurred. This helps demonstrate you're meeting your duty of care obligations and taking driver safety seriously.

Absolutely. Many transport operators use their own dash cam footage in periodic training sessions to show real examples of hazard perception, defensive driving, and how to handle difficult road situations.

With RAM Live Vision, you can access footage remotely from anywhere, so you don't need to wait for the vehicle to return to the depot. Critical incidents are automatically flagged and stored securely, giving you immediate access to the evidence you need.

The system works across any number of locations. You can monitor vehicles from all depots on one map, or filter to see specific regions. Each depot can access the information they need while the head office maintains overall visibility.

If you're using our plug-and-play trackers, you can be up and running in minutes. They plug straight into your vehicle and take around two minutes to install. No tools, no wiring required.

When customers report power outages, RCD trips, or electrical faults, you can immediately see who is closest and give an accurate ETA. Response times are tracked for premium emergency billing.

With RAM, your vehicles update on the map every 1 minute or with every turn of the vehicle. You'll see location changes instantly so you always know where your electricians are.

When an incident occurs, the dash cam records a clear, timestamped view of the road so you can settle disputes quickly. Many electrical contractors use this to prevent false claims and protect their drivers.

The Klipboard system replaces paper sheets and scattered processes. Your team can quote, schedule, complete certificates and collect customer sign-offs all from one app.

Yes, job management helps businesses stay compliant. Electrical certificates, safety forms and service history are all stored in one place and easy to retrieve for audits or client requests.

You can see exactly when engineers visited each commercial site, how long they spent there, and whether scheduled maintenance is happening on time. This data helps prove contract compliance to facilities managers.

Yes. Set up quarterly, monthly, or annual PPM visits once for each site. The system generates jobs automatically when properties are due for their next service, so nothing gets missed.

You can immediately see which engineer is closest to the site, whether they are free or finishing another job, and give the facilities manager an accurate attendance time based on real traffic conditions.

Engineers can complete F-Gas logs and refrigerant handling records on the mobile app while on site. All documentation is stored securely and easily retrieved for audits.

You have timestamped GPS data showing exactly when engineers arrived at and left each commercial property. This data is accepted by facilities managers for contract reviews and disputed response times.

With GPS fleet tracking, you can see which teams are at which buildings in real time. When a building manager reports an issue, you know immediately who is nearby and can provide accurate response times.

Yes. Subcontractors can have tracking units installed, giving you the same visibility across all teams servicing your properties. This helps verify attendance and coordinate work.

Timestamped arrival and departure data shows when teams attended each property. You can generate reports proving response times and scheduled maintenance visits are meeting contractual requirements.

The Klipboard job management app works offline, so service records can be completed in basements or areas without signal. Everything syncs automatically when connectivity returns.

Yes. All service records, maintenance visits, and contractor attendance data is stored and can be retrieved quickly. This supports compliance audits and building certification requirements.

You can provide building managers with accurate ETAs, proof of attendance, and immediate confirmation when maintenance is completed. This improves client satisfaction and reduces queries.

You can see which teams are at which client locations in real time. When a regular cleaner calls in sick, you know immediately who is nearest to provide cover.

Yes. Timestamped arrival and departure data shows when teams visited each client location. You can generate reports proving attendance across all your cleaning contracts.

Journey records show how long vehicles stayed at each client premises. This helps verify that contracted cleaning hours were completed at each location.

Yes. Fleet tracking shows where your vans are at all times, and you get geofencing alerts if vehicles move outside normal hours, protecting expensive cleaning equipment.

You can provide building managers with proof that cleaning happened when contracted, reducing queries and improving client confidence in your service.

Track drivers in real time and see exactly where they are on their route. You can tell customers "your delivery will arrive between 2-3pm" based on actual progress instead of saying "sometime today."

Route history shows the exact path previous drivers took to regular delivery points. New drivers can see how to reach addresses quickly without getting lost or wasting fuel.

GPS tracking data shows the driver was at the property at the specific time they logged the failed delivery. Combined with photos taken on site, this proves delivery attempts actually happened.

Connected dash cams capture evidence during all those stops. When disputes come up about parking incidents or delivery vehicle damage at customer premises, you have video footage without relying on driver memory.

Evidence checks capture photos of parcel condition before handover. If a customer claims damage, you have timestamped proof showing the item's condition when your driver handed it over.

Yes, with fleet tracking, you can see exactly where crews are and how long journeys are taking. With our Live Share feature, your customers can see realistic arrival times instead of guessing when power or water will be restored.

Engineers take photos at substations and network sites with GPS timestamps. This creates records showing inspections happened at the right locations on the right dates.

The Klipboard job management app works offline, so engineers complete inspection records without connectivity. Everything uploads automatically when they're back in range.

Yes. See how long it took crews to reach outage sites from when the callout came in. Use this data when customers query response times.

Track which planned infrastructure inspections are completed so schedules stay on track when emergency outages disrupt your programme.

Get geofencing alerts when roofing vans move outside working hours. If someone tries to steal your van with materials inside, you know immediately and can report it with the vehicle's location.

Yes. GPS data shows exactly when your roofer arrived at the property and how long they stayed. This proves attendance when homeowners claim nobody came.

Roofers photograph the roof before touching anything. Photos are timestamped and stored, creating records of what the roof looked like before you started.

Capture photos of storm damage, missing tiles, or roof problems during site inspections. These timestamped photos support insurance documentation and help process claims faster.

Yes. See which roofing crew is nearest to the emergency and how long it'll take them to get there. Give homeowners realistic arrival times instead of guessing.

Roofers use the job management app to document roof work and capture photos during their site visit. Reports save automatically and sync when the job is finished.

Get alerts when trailers move outside working hours. If someone unhitches your trailer with equipment inside, you know immediately and can report the location.

Yes. GPS data shows when your crew was at the property and how long they stayed. Take photos of completed work through the app for additional proof.

View all scheduled jobs for that day and reassign them to later dates across your calendar. Update multiple customers at once instead of calling each one individually.

Yes. Monitor fuel usage across your fleet during busy summer months. This helps you understand costs when mileage increases with seasonal demand.

See all your crews on one map showing which teams are at which customer sites. Dispatch the nearest crew to urgent jobs or reschedule based on actual locations.

GPS data shows exactly when your vehicle arrived at the site and how long it stayed. This proves attendance when main contractors dispute arrival times or claim your team didn't show up.

Yes. If you know which vehicle delivered the hired scaffolding, you can see its location history. For materials at contractor sites, trailer tracking shows exactly where hired materials are located.

Get geofencing alerts when vehicles or trailers move outside expected routes. If materials are loaded for one site but end up somewhere else, you can see the journey taken and investigate.

Check your fleet tracking system to see which crew is nearest to that site. Dispatch them to collect the hired scaffolding on their way back from another job instead of making a dedicated trip.

Yes. Use our job tracking system to update progress daily on complex erections. This helps you schedule follow-up work and coordinate with main contractors about completion dates.

Track fuel usage for all scaffolding vehicles over time. Compare fuel consumption between different crews or routes to identify inefficient driving and reduce transport costs.

Run idling reports to see which drivers leave engines running for extended periods. Share the data with drivers to show the fuel cost impact and set expectations.

Check the GPS timestamp showing when your vehicle arrived at the customer's address. This gives you the exact time with location proof.

Use financial reports to see fuel costs per vehicle and driver league tables to compare fuel efficiency across your team. This shows who's using the most diesel.

Yes. Route Replay shows every stop and the exact route taken. Compare this against delivery addresses to identify unauthorized stops.

Check the live map to see where the driver is right now. You can give the customer an accurate ETA based on current locations without calling the driver.

Start with idling reports to cut engine running waste, then use driver league tables to help you focus on the biggest fuel users first.

Check the live map to see where each piece of tracked plant is right now. It shows the customer site address and how long equipment has been there.

Yes. Set up alerts for hire end dates. If equipment is still at the customer site past that date, you'll get notified so you can contact them about additional charges.

Yes. Fleet tracking shows where drivers are, helping you give customers accurate delivery times when they call asking when equipment will arrive.

Check dash cam footage to see what happened. This provides evidence to resolve the dispute.

Check plant locations to see what's still on hire versus what's at your depot. This shows which equipment is available right now.

Journey history shows exactly when your vehicle arrived at the customer address, providing proof of delivery timing.

If you're using our plug-and-play trackers, you can be up and running in minutes. They plug straight into your vehicle and take around two minutes to install. No tools, no wiring required.

Yes, vehicle tracking can be used for different types of work. You can see at a glance who's on emergency callouts, who's doing planned installations, and who's free to handle the next job. This makes it easier to balance urgent work against scheduled boiler services.

RAM Tracking integrates smoothly with most scheduling and invoicing software. Your engineers' locations update automatically without changing how you currently work.

Yes, you can create templates for different job types like emergency callouts, boiler services, and installations. Gas safety certificates and service reports are completed consistently every time.

The Klipboard mobile app works perfectly without a signal. Engineers can complete all their paperwork in basements, underground car parks, or rural areas. Everything syncs automatically when they're back online.

Absolutely. Many plumbing businesses use real dash cam footage from their own fleet to show apprentices what good driving looks like and discuss handling difficult situations on the road.